PRIVACY POLICY

Please read our Privacy Policy. Privacy Policy is one of the important parts of the website.

StreamBet is committed to protecting the privacy of personal data of our customers, who can be identified in any way, and who attend www.streambet.com web site and use our services. The confidentiality of personal information about our users is important both for you and for us. To protect your privacy, we follow various principles of protecting the privacy of customers and their data in accordance with the latest technologies and methods.

The Privacy Policy comes into effect from the moment you confirm and accept the Company Regulation, in particular, with the mark “By clicking "Register" you accept our terms of use” when registering on the Site.

When you join us as a user of our site, we ask to provide personal information that will be used to activate your account, provide you services, interact with you about the status of your account, and for other purposes set forth in this Privacy Policy. Your name, address, phone number, billing information, transaction history, e-mail address and other information about you may be required to provide initial access to the site, or should be indicated in the process of using the site.

Personal data entered by you at registration are used to:

• provide you with access to the Site, products and to improve the quality of the Site and products;
• provide information to you so that you can use the Site and products available on it more effectively;
• create, manage and control your Account;
• communicate with you for informing about changes or additions to the products offered, or about the availability of any services that we provide;
• provide bonuses;
• provide information about our products and services, the products and services of our partners;
• evaluate the level of service, the monitoring of traffic.

When registering, you will also be asked to create a personal password that will become part of your account and will be known only to you. We strongly recommend that you do not disclose your password to anyone. Please remember that you control the data that you tell us when using the site. Ultimately, you are responsible for maintaining the confidentiality of your identity, password and / or any other personal information that is at your disposal during the use of the site. Always be careful and accountable for your personal information. We are not responsible for the information you provide to other people and cannot control its usage by them.

Customer Relationship Management System

StreamBet reserves the right to change this Privacy Policy at any time without any special notice. If you continue to use the services of StreamBet after the publication of changes in the Privacy Policy, it is considered that you thereby accept changes to the terms of the Privacy Policy.

Cookies and Log files

We use \cookies\ and \log files\ to track user information. Cookies are small amounts of data that are transmitted by the web server through your web browser and stored on your computer hard drive. We use cookies to set the user's preferred language so that it is automatically selected when the user visits www.streambet.com, ensuring that the user receives the bonuses that he / she should, traffic monitoring, and the delivery of high-quality services. This information also allows us to make sure that visitors see exactly the target page they expect to see, if they return via the same URL.

Third Parties’ links

Certain third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Responsible gaming

Responsible gaming policy

Streambet is committed to endorsing responsible wagering among its customers as well as promoting the awareness of problem gambling and improving prevention, intervention and treatment.

Streambet ‘s Responsible Gambling Policy sets out its commitment to minimizing the negative effects of problem gambling and to promoting responsible gambling practices.

Streambet supports the generation of online gamblers offering them a wide range of games and entertainment. We also take responsibility for our product line-up.

The aim of Streambet is to provide the world’s safest and most innovative gaming platform for adults. The offered clear and safe products allow each user to play within his financial means and to receive the highest quality service. Integrity, fairness and reliability are the guiding principles of Streambet’s work. It is therefore clear that Streambet should do its best to avoid and reduce the problems which can arise from participation in gambling, particularly in cases of immoderate playing. At the same time it is important to respect the rights of those who take part in games of chance to a reasonable extent as means of entertainment.

Responsible Gaming at Streambet is based on three fundamental principles: Security of the player, Security of the game and Protection against gaming addiction. Together with research institutes, associations and therapy institutions, we work on creation of a responsible, secure and reliable framework for online gaming.

Player security

We take responsibility for the security of our players. Protection of the players is based on forbidding the attendance of the minors from participation in games and the protection of privacy, which involves responsible processing of personal data and payments. Fairness and the random nature of the products offered are monitored closely by independent organizations. Marketing communication is also geared towards player protection: we promise only what players can receive in our transparent line.

Protection against gaming addiction: research – prevention – intervention

The majority of users who make sports bets, casino bets and other gaming offers play in moderation for entertainment. Certain habits and behavior patterns (such as shopping, playing sports, eating or consumption of alcohol) which are considered to be normal and not causing any concern can develop into addiction for some people and cause problems. In the same way, bets on sports and gambling can lead to problems for a small group of customers.

Clients with gaming addiction are prohibited from further participation in the gaming line-up. Subsequently the customers are provided with contacts of organizations where they can receive professional advice and support. Self-responsibility is the most sustainable form of prevention.

The basic principle promoted by Streambet is that the final decision and responsibility on whether to play or not, and how much money can be spent on the game should be assumed by the customer himself. Self-responsibility of the customer is therefore the most effective form of protection from addiction. Streambet sees its responsibility in assisting the customers by providing transparent products, full information and keeping a clear line of conduct.

Protection of minors

Streambet does not allow minors (persons under the age of 18) to participate in games and make bets. That’s why the confirmation of having reached the age of majority and the confirmation of date of birth are mandatory requirements during registration. Streambet considers the issue of minors taking part in games and betting very seriously. In order to offer the best possible protection of minors, we also rely on the support of parents and caregivers. Please keep your data for account access in a safe place (user ID and password).

Furthermore, we would recommend that you install filter software. This software will allow you to restrict the access to Internet resources inappropriate for children and teenagers.

Responsibility towards problems

Streambet offers a variety of games and bets which are forms of entertainment for the majority of customers. At the same time the company takes responsibility for its customers by providing support and tools for maintenance of a secure and entertaining environment taking into account the associated risks.

The clients who have difficulty in assessing risks, recognizing their own limits or those who suffer from gambling addiction are not able to enjoy our product line-up responsibly and perceive it as a form of entertainment. Streambet takes responsibility for such users by blocking their access to its products for their own protection.

Get informed with the main issues!

Most people play for pleasure. Moderate participation in games within their financial capacity is fully acceptable. However, for a small percentage of people gambling is not a form of entertainment, it is a challenge that must be considered seriously.

What is the problematic game behavior?

A problematic game behavior is considered to be such behavior which interferes mode of life, work, financial position or health of a person or his family. Long participation in games is counter-indicative to such person as it can lead to negative consequences.

In 1980 the pathological game dependence has been officially recognized and enlisted in the list of psychological diseases of international classification system DSM-IV and ICD-10. It is defined as long, repeating and frequently amplifying inclination for game, despite of existing negative personal and social circumstances, such as a debt, rupture of family relations and delay of professional growth.

In what cases behavior of a person should be considered as dependence?

It is necessary to underline that the diagnoses of game dependence can be qualified only by experts. The material presented on this web-page will help you to estimate and define your own game behavior.

The special hazard of addictions that are not associated with any substance is that it is very difficult to define the line between pleasure and addiction. Nevertheless, there are some diagnostic signals that may point out the existing problems. In the presence of at least five of the following symptoms, the likelihood of the severe dependence is high:

1. The player is deeply involved in gambling; all his thoughts are only about the game.
2. Bet sum increases in course of time.
3. Attempts to quit or control his participation in the games appear to be unsuccessful.
4. When limiting his participation in gambling, a person experiences irritation and disappointment.
5. The game is a way to escape from problems or discomfort.
6. The player tries to win back the lost amount,
7. Lies about his playing behavior,
8. Commits illegal acts,
9. Spoils or breaks the relationship with family and colleagues,
10. Borrows to participate in the games.

Rules for responsible games

Following the rules placed below, you can enjoy the game without anxiety:

1. Start playing only when you are calm and concentrated.
2. Take regular breaks.
3. Define for yourself beforehand the monthly amount you can spend on the game.
4. Once setting a maximum limit, do not further increase it.
5. Before you start playing, define the maximum amount of winning, after reaching of which you should stop playing.
6. Define the amount you can afford to lose beforehand.
7. Do not start playing under alcohol or drug influence.
8. Do not start playing in a depressed state

If you need more information, please visit: http://responsiblegamblingtrust.org.uk/